Order Questions
Contact us, because your order takes a long time
Please keep in mind that orders are processed by us on workdays (Monday - Friday) only. Therefore, orders placed during
the weekend will not be handled before Monday.
In addition, check first how security programs and safeguards on your system (like junk and spam filters, anti-virus software
and scanners, and/or firewalls) treat *.cfos or *.cfosspeed file extensions. It is entirely possible that one of those applications
somehow blocked our e-mail together with the attachment. Turning some security settings off or adjusting their configuration
accordingly may therefore allow you to receive our e-mail and your license key.
Example: Allow a hotmail account to receive emails from cFos:
- Login to your Hotmail account.
- Click on "Options"
- Now click on "Email" and on "Junk-Mail-Protection"
- Go to the "List of safe senders" an add our Email adress.